Workflows & Support/Troubleshooting & FAQ
Docs/Workflows & Support/Troubleshooting & FAQ

Troubleshooting & FAQ

Solutions to common issues, license verification errors, and support contacts.

Common Issues & Solutions

License Verification Failed

  • Ensure your IMAGERRY_LICENSE_KEY environment variable is exported or provided via --license-key.
  • Verify that your machine has an active internet connection on the first run to validate the license.
  • Once validated, verification is cached offline for 24 hours.

Node.js Version Incompatibility

  • Imagerry CLI requires Node.js version 18.0.0 or higher.
  • Run node -v in your terminal to check your current version. We recommend using Node.js 20 LTS or 22 LTS.

Native Graphics Engine Bindings

  • Imagerry utilizes precompiled native C++ bindings from @napi-rs/canvas.
  • If you encounter native loading issues in locked-down corporate environments, verify that your user account has execution permissions in the global node_modules directory.
Note

Need Direct Support?

If you need assistance or encounter an issue not listed here, reach out to our team at support@imagerry.com or open an issue on our GitHub Issues page.

Found an issue or typo? Report on GitHub
Imagerry CLI Docs • v0.2.0-beta