Workflows & Support/Troubleshooting & FAQ
Docs/Workflows & Support/Troubleshooting & FAQ
Troubleshooting & FAQ
Solutions to common issues, license verification errors, and support contacts.
Common Issues & Solutions
License Verification Failed
- Ensure your
IMAGERRY_LICENSE_KEYenvironment variable is exported or provided via--license-key. - Verify that your machine has an active internet connection on the first run to validate the license.
- Once validated, verification is cached offline for 24 hours.
Node.js Version Incompatibility
- Imagerry CLI requires Node.js version 18.0.0 or higher.
- Run
node -vin your terminal to check your current version. We recommend using Node.js 20 LTS or 22 LTS.
Native Graphics Engine Bindings
- Imagerry utilizes precompiled native C++ bindings from
@napi-rs/canvas. - If you encounter native loading issues in locked-down corporate environments, verify that your user account has execution permissions in the global
node_modulesdirectory.
Note
Need Direct Support?
If you need assistance or encounter an issue not listed here, reach out to our team at support@imagerry.com or open an issue on our GitHub Issues page.
Found an issue or typo? Report on GitHub
Imagerry CLI Docs • v0.2.0-beta